Customer Feedback
Delivering a great customer experience is important to us and we welcome all feedback from our customers. We’ll never get complacent about the service we provide and want to be at the top of our game to ensure we always exceed expectations.
We would love to hear from you on the service we have provided along with any ideas on how we could improve.
Send us feedback
What Our Customers Say
"I’ve been a happy customer with Survey Solutions for nearly 15 years. Through each stage of my career from Survey Assistant to Senior/Manager. They have always been at the forefront of all surveying technologies and developments with outstanding customer service before and after sales. The after sales support SSG provide is invaluable and is essential to maximising the potential of the equipment and the operator."
Andy MacbethTopographic Surveyor - SP Energy Networks
“Survey Solutions has supplied survey instruments to Malcolm Hughes Land Surveyors for a number of years, continually providing support to our survey teams, helping to ensure we provide an effective surveying solution to our clients. We work on challenging and unique projects, where the innovative solutions offered by Survey Solutions have meant we are able to offer an efficient workflow and robust data to our clients. The servicing and hire options also mean we never have to delay a project due to equipment breakdown.”
Malcolm HughesMalcolm Hughes Land Surveyors Ltd.
"Having worked with Survey Solutions for the past 21 years, I have always found their service to be very efficient, professional and extremely helpful regarding any technical queries or problems we faced. When the Service team say it will be a certain time period to service or repair our equipment, the team never fail to impress.
The technical support is second to none and there is always somebody at hand to help. There is nothing worse than being in the field and a problem occurs but thankfully we are never stuck for long."
Andrew BligheHall Construction
“Over the past 20 years, Survey Solutions Group provided Wardell Armstrong with reliable, fast and excellent service in all aspects of their work. Instrument servicing and repairs are always completed in a professional and efficient manner with minimal downtime to our services. We would recommend Survey Solutions to anyone in the survey industry looking for excellent sales and servicing.”
Dave MeddingsAssociate Director - Wardell Armstrong
"Robertson Civil Engineering has been using Trimble equipment for a number of years and has found the onsite support & service provided by Survey Solutions Group to be of an exceptional standard. The team are always on hand to provide support."
Bobby CraigConstruction Manager - Robertson Civil Engineering
"I bought my first S6 in 2009 from Survey Solutions and have never looked back. DCM gave me a tutorial and tips that opened my eyes to the capabilities of the instrument. My modern and innovative setting out methods allows me to do practically anything with my Trimble! Even after 34 years in the industry, I keep coming back to SSS as there’s always new kit or software to keep me up to date. Next for me is the SX10."
Andrew MackayAndrew H Mackay Ltd
"Survey Solutions provides sales, maintenance, repairs, online store services to our company and I can honestly not think of one area in which requires improvement. Much of this down to Richard Mason and our long-term business relationship."
Darren SommerEngineering Manager - Advance Construction Scotland
Previous
Next