SERVICE WORKSHOP

Survey Solutions has a long and proud history of providing expertise in servicing and repairing Trimble equipment across the UK.

The Service team

Our multi-award-winning team of Trimble trained Technicians take great pride in keeping up-to-date with leading edge technology. With over 30 years experience in providing expert servicing and repairs on the full range of Trimble equipment, you can be confident in having a partner you can trust.

The Service workshop

With a custom state-of- the-art workshop features the latest Trimble test and calibration equipment. We have just completed an extensive workshop re-fit including installing new test pillars and equipment to accommodate the servicing of the Trimble SX12 Total Station.

OUR commitment TO YOU

Even the best equipment can break down occasionally. Time is money and if your instruments aren’t working, neither are you! Our After Sales and Repair Service is structured to provide you with the best service support, with the fastest turnaround times possible.

We have an open-door approach and are available to discuss any issues or future project requirements for your business.

“Your Problem is our Priority”

We are available to discuss any issues with your Trimble equipment. Call and ask for the Service Team on 0131 440 4688 or email service@surveysolutionsgroup.co.uk

Field CONTROLLERS

Service contracts

Instruments covered by a Service Contract have a guaranteed 3-working day turn around on any service or repair. We provide customers throughout the UK from the Shetlands to St Austell with arguably the best service and support in the UK. We pride ourselves in our dedication to providing the most reliable repairs and servicing. We believe our 3 day turn around to all our customers is unrivalled in the UK.

Get in touch with our Service team to discuss the cost of covering your Total Stations, Controllers, GPS and Robotic Scanners.

SURVEY SOLUTIONS GROUP ARE AN OFFICIAL TRIMBLE AUTHORISED SERVICE PROVIDER

Service Contracts Includes:

  • Annual strip down service and calibration
  • Unlimited repairs
  • Firmware upgrades
  • Return carriage with goods in transit insurance
  • Technical support
  • Preferrential hire rates
  • Trimble protected plan
  • Service labour irrespective of the number of breakdowns during the period of cover.

Benefits:

  • Protect your investment with fixed running costs
  • No unforeseen bills
  • Environmental damage including fair wear and tear
  • 3 Day turnaround on repairs and servicing
  • Calibration Certificates with full specification to meet your quality assurance requirements
  • Multi-Unit Discounts

Trimble Sentinel

Trimble Sentinel Protects Your Investment

The Trimble Sentinel device tracking solution is the easy way to quickly track total stations using your mobile device in real time. It is the safety net to ensure you never lose sight of your instruments with an easy-to-use app.

Install Sentinel on your mobile
Trimble Sentinel mobile application puts real-time location tracking of your total station in the palm of your hand with an iOS or Android™ device.

Get notifications at anytime
Get impact sensor notifications to check instruments that have been dropped or have endured a rough ride for calibration errors or damage.

Works with S-series total stations
Trimble Sentinel solution utilizes an after-market device tracking hardware module for Trimble S5, S7, S9 and S9 HP total stations.

Simply powerful, practical and useful
The Trimble Sentinel mobile app grants in-field access for reporting location, device settings and geofence notifications.

How It Works

Trimble Sentinel is the easy way to track total stations using your mobile device in real time. It is the safety net to ensure you never lose sight of your instruments with an easy-to-use app. It consists of:

  • Device tracking hardware module: The Sentinel tracking module is installed inside the total station by an authorized Trimble Service Provider.
  • Data subscription: Get cellular coverage that delivers worldwide communication with the device tracking hardware module.
  • Trimble Sentinel mobile application: A flexible mobile application for iOS and Android operating systems that provides in-field access to reporting location, device settings, impact and geofence notifications for the instruments.

Download the iOS or Android app via the Apple App Store or Google Play Store.